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FAQ

Parking
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The Aztec Theatre is located in the heart of downtown San Antonio at the corner of Commerce and St. Mary's. There are many parking garages within a few blocks walking distance to the venue. Please allow yourself extra time to park before arriving at the venue. Street parking is also available. Please be sure to pay close attention to any parking restrictions.

How can I be notified of upcoming events?
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For the most up-to-date information on upcoming events at The Aztec Theatre, please subscribe to our e-mail list or follow us on Facebook and Twitter.

Box Office Information
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Tickets obtained from unauthorized sources may be invalid, refunded, lost, stolen or counterfeit, and if so are void.

The Box Office is located 104 North St. Mary's St. at the corner of North St. Mary’s St. and Crockett. Box Office Hours:

The Aztec Theatre Box Office is closed Sundays and Mondays unless there is a show. If a show is scheduled on a Sunday or Monday, the Box Office will open 2 hours prior to door time, and closing time will vary depending on the show schedule..

Tue – Fri: 12 P.M. – 6 P.M.

Sat: 12 P.M. – 4 P.M.

*Box office sales are subject to applicable service charges.
*To purchase tickets over the phone, please call Ticketmaster at 1-800-745-3000
*To purchase tickets online visit www.theaztectheatre.com

Types of Payment Accepted
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Cash, Visa, MasterCard, Discover, & American Express

Will Call
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Will Call tickets can be picked up at the Box Office starting to 2 hours prior to doors on the day of the event only.

Please be sure to have the following: A VALID PHOTO ID, THE ACTUAL CREDIT CARD USED TO PURCHASE THE TICKETS, AND YOUR ORDER NUMBER.

Lost, stolen, or damaged tickets cannot be replaced.

General Rules
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Camera Policy

Personal cameras are allowed in the venue. Flash photography, video and removable lens cameras are not permitted without venue approval. 

Items NOT allowed 

  • No Laser pointers
  • No Weapons
  • No Animals except seeing eye dogs
  • Smoking is NOT permitted inside the venue

There will be no re-entry unless otherwise noted.

 

Accessible Seating

Please contact the Box Office directly if interested in purchasing Accessible seats.

 

Customer Safety
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Click here to view Customer Safety

How do I book The Aztec Theatre for a special event ?
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Please call 210-780-3605 or email Sylvia Gallego at sylviagallego@livenation.com

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